ROLE OF HUMAN CAPTIAL DEVELOPMENT IN THE ACHIEVEMENT OF THE ORGANIZATIONAL GOALS

CHAPTER ONE

One of the ways organizations invest in the work force for greater return today and even in the foreseeable future is through the training and development of their employees.

Thus according to Udeze (2000:90), training is the sharpening of an existing skill in order to reflect the friends in technology and other social-cultural environment of an organization which can be a springboard to enhanced productivity.

Every organization is made up of essential elements. Human beings are one of those elements that are unavoidable in every organization, be it business, education, social, health or government as the case may be. These human element are employees of that organization and for the purpose of this research work, they will be carefully addressed as “Human capital”.

Human capital development in the achievement of organizational goals has to do with the teaching, training and skill acquisition programmes given to individuals in an organization to enable them carryout the assignment task in a effective and efficient manner. This is concerned with people dimension in management. Because organization is made up of employees performing their task. Developing their skills to motivate them to optimum performance and ensuring that the level of commitment maintained is essential to the organization. Therefore, organization that are able acquire, train and develop, stimulate and keep outstanding human capital will be effective and efficient in their operations.

The role of human capital management concerns the human side of the organization, Graham and Bereth (2002), it’s main purpose is to ensure the highest and greatest benefits from the abilities as well as capacity. These employee in turn expect to satisfy their needs and want by obtaining both material and psychological reward from their work to the organization according to Robbins (2000), survival of an organization requires competent management and workers co-ordinating their efforts towards an ultimate end. It is only by so doing that the objectives and goals of the organization will be achieved and its mission be fulfilled.

This research work will x-ray into the nature of human capital development and its effects on achievement of organizational goals. What makes it a role for the achievement, solution oh how to attain this organizational goal through adequate development of the human capital.

The Nigerian Bottling Company PLC (NBC) was incorporated in November, 1951 as a subsidiary of the A.G Levints group with the franchise to bottle and sell Coca-cola products in Nigeria.

From a humble beginning as a family business, the company has grown to become a predominate bottler of non-alcoholic beverages in Nigeria, responsible for the manufacture and sell of over thirty three different Coca-cola brands. Other popular brands of beverages products by the company an eva water, five fruit juice and newly introduced Burn energy drink.

The company presently has thirteen bottling facilities act over 80 distribution warehouses located across the country. Since production started, NBC plc has remained the largest bottler of non-alcoholic beverages in the country in terms of sales volume with about 1.8 billion bottles per year, making it the second largest market in Africa.

Today, the company is part of the (CCHBC) one of the coca-cola company’s largest anchor bottlers worldwide. CCHBC operates in 28 countries serving 540 million consumers and selling over 1.3 billion unit cases of beverage annually.

The company recently embarked on a restructuring exercise to expand further it’s market share and growth profit. It invested in a new state of the art can filling and parking line at the Apapa plant. The plant has since begun to product the first soft drink can that is wholly packaged in Nigeria.

This is in addition to a new bottling plant in Abuja, investment in the upgrade of other manufacturing infrastructure, distribution and delivery facilities.

Like other companies, the bottling company has different departments like personnel, marketing and production, just to mention but a few. This company discharges some of its social responsibilities of business by sponsoring sports especially in football. The company is governed by a stable nine member board of directors comprising of very prominent individual. Who have excelled in different field of endavour within and outside Nigerian?

Human element of an organization determines the level of efficiency in that organization in terms of performance and output or productivity.

Therefore, the manpower planning and quality of training and development which workers receive are determination of organization efficiency. The absence of human capital development will go a long way in affecting workers efficiency.

These do not only affect efficiency of the organization, but also contribute to the level of unemployment problems experienced in developing nations like Nigeria. This is to say that lack of efficiency leads to loss of job due to the folding up of company as a result of low productivity. Then this research work shall be directed towards how the Nigeria Bottling company Plc (NBC). Can train and develop her best selected human capital. Also, to be considered one of the ways by which the achievement of the above mention would lead to the achievement of organizational goal of the Nigeria Bottling Company.

This research work will address the most neglect area of an organization since ignorant managers and proprietary of companies consider it as wastes of their resources. It will x-ray the reason why it is necessary to develop workers in other to achieve organizational expected goal.

This work shall be a light on the path of subsequent research on this area since many researchers have decided to keep away from it Importantly. The very company that has been made the case study of this work and many others that may want to apply the recommendation in their likely situation shall benefit tremendously from this project.

H_O1: Human capital development does not improve employees attitude to

Work as to reduce labour turnover rate.

H_A1: Human capital development improves employees attitude towards

Work as to reduce labour turnover rate.

H_O2: The frequency of training and development programmes in an

Organization does not have any significant impact with staff efficiency.

H_A2: The frequency of training and development programmes in an

Organization has a significant relationship with staff efficiency.

H_O3: There is no significant relationship between manpower developments

Programmes and increase in productivity.

H_A3: There is significant relationship between manpower developments

Programmes and increase productivity.

This study is restricted to the Nigeria Bottling company PLC (NBC) only, but is it interesting to note that human capital covers all aspects of an organization. This makes truth the assertion, which says that “management is management everywhere or all part of the organization” this study shall put into consideration the roles performance by the employees as shall be reviewed in current literature in the next chapter. Also, the actual activities of this people as well be reached by the analysis of the data obtained from the organization.

DEVELOPMENT: This refers to the teaching of managers and professionals, the skills and mental fitness for data present and future.

ORGANIZATIONAL GOALS: refers to as the act of organization realizing its full potentials as regards the attainment of its overall objectives in profitable manner.

TRAINING AND DEVELOPMENT: It is any attempt to improve current of future employee performance by increasing an employee ability to perform through learning, usually by changing the employees attitude or his/her skill and knowledge. Aswathappa. K (2002)

ACHIEVEMENT / TOOL: Anything that helps one to prosper in his job. Also, it is the factor that helps the organization to achievement to achieve its objectives.

1. INTRODUCTION
1. BACKGROUND OF THE STUDY
1. HISTORY OF NIGERIAN BOTTLING COMPANY P.LC
1. STATEMENT OF PROBLEMS
1. OBJECTIVES OF THE STUDY
2. To properly analyze the role of human capital development as it affects business organization giving special attention to it’s effects on Nigerian Bottling Company plc.
3. To examine the method of training to be given to workers for their development and more manifest to developmental techniques to be employed.
4. To proffer solutions to some of those research questions such as, can an organization perform to it’s fullest capacity without proper human capital development?
5. To put into considerations the roles to be played by managers of that organization (NBC)
6. To answer weather thus human capital development will be able to bring about the achievement of organizational goals.
  1. SIGNFICANCE OF THE STUDY
1. RESEARCH QUESTIONS
2. Does Human capital development lead to the achievement of organizational goals and success?
3. How best should the managers play their roles in effecting proper human capital development?
4. How best can there be optimum performance without adequate human capital development?
5. Does human capital training and development have any benefits?
  1. RESEARCH HYPOTHESIS
1. SCOPE OF THE STUDY
1. DEFINITION OF TERMS

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