MANAGING WORKFORCE DIVERSITY ON ORGANIZATION EFFECTIVENESS IN BREWERY INDUSTRY

CHAPTER ONE

1.0 INTRODUCTION

1.1 BACKGROUND OF THE STUDY

Diversity has been a evolving concept. The term is both specific, focused on individuals, and contextually defined through societal constructs (Moore. 2007).

Tyre (2004) defined diversity as disseminates- differences– among people due to age, gender, race, ethnicity religion, sexual orientation, socio-economic background, education, experience, physical appearance, capabilities disabilities and any other characteristics that is used to distinguish between people.

Age: Age has become a discriminating factor, in organizations and the government has not been able to prohibit it the employment process. Aging of the population suggest managers need to be vigilant that employees are not discriminated against because of age.

Gender: Women and men are not equally represented in many national workforces women are under-represented. Also, the men dominate the top management due to the glass ceiling factor.

Race and Ethnicity: The racial and ethnic diversity of workforce across nations is increasing at a great rate. Rece is the grouping of people according to colour of hair while ethnicity refers to grouping of people based on some shared characteristic such as national origin, language or culture. At a general level. Managers and organizations are increasingly being reminded that take holders in the environment are diverse and expect organizational decisions and actions to reflect this diversity.

Religion: Organization should have guide line that reasonably accommodate and respect religious values and practices. A key issue for manager where it comes to religious diversity is recognizing and being aware of different religions and their beliefs, with particular attention being paid to when religious holidays fall. Thus, managers should be flexible in allowing people to have time off for religious observance to practice their faith. Socio-Economic Background: The term socio-economic background typically refers to a combination of social class and income-related factors. From a management perspective, socio-economic diversity (and in, particular diversity of income levels) requires that managers be sensitive and responsive to the needs and concerns of individuals who might not be as well off as others.

Socio-economic diversity suggests that manager need to be sensitive and responsive to the needs and concerns of workers who may be less fortunate than themselves in terms of income and financial resources of social and family support. Moreover and equally important manager should try to provide such individuals with opportunities to learns, advance and make meaningful contributions to their organizations while improving their economic well being. (Sources: Jones G. R 2006).

ESSENCE OF DIVERSITY MANAGEMENT

Effectively managing diversity makes good business sense. The diversity of organizational members can be a source of competitive advantage, helping an organization provides customers with better goods and services. The variety of points of view and approaches to problem and opportunities that diverse employees provide can improve managerial decision making. This is because diverse group is likely to come up with a wider range of creative ideals.

(Source: Kreitner Robert (2007). Contemporary management New York, McGraw Hill Irwin Publishers).

1.2 PROFILE OF STUDY ORGANIZATION

Nigeria breweries is a public limited liability company with registered head office in Lagos. The company is owned by Nigerians and minimum representation of foreign interests.

Nigerian Breweries limited as it was then called was established in November 1946 for the main purpose of brewing. It is the first brewing firm to be set up in the country.

In 1949 the company started operations in Lagos with single product line. Star Larger beer”. But today. It has breweing plants in Aba, Kaduna, Ibadan and Enugu with a wider verifies of product which incldues: star larger beer, gulder larger bear, maltina, which is a nourishing malt drink; legend extral stout; Amstel malt; Heineken larger beer, maltina sip- it, fayrouz, which is a non-alcoholic drink, climax, a herbal energy drink; Gold bery larger beer; malt gold, life continental larger beer Acc passion; it’s product offerings includes 33 export larger beer, Williams dark acc, maltex and Hi-malt together with Brezer a brand of run and fruits.

The company also offers apple cider strong bow (Gold apple); Star Tripple x; Acc roof, and Acc Rhythm.

The Enugu plant was bought our from monarch breweries limited on September 1992 and is sited at 9^th mile in Ngwo. Recently the company had a new site at the same Kenue just some poles from the former plant. The new site went into full operation in 2003 and was built to international standard.

Today, Nigerian breweries plc is one of the leading name in the financial market. The new site is where production takes place while the former site is where the warehouse is located. (Source www.google.ngerianbreweries.com) accessed in 20 August 2016.

1.3 STATEMENT OF THE PROBLEM

Although diversity is a normal part of organization, learning how to mange it effectively can be a daunting task, particular in the workplace. This study seeks to identify the common affects of diversity in an organization. It has been observed that diversity that is poorly managed affect the level of performance in an organization and lead to the organization inability to achieve set goals

1. OBJECTIVE OF THE STUDY

The objective of this study managing diversity in Nigeria organization tends to outline the following;

To determine the relationship between gender diversity and innovation the organization.
To determine the relationship between cultural diversity and innovation in the organization.
To determine the impact of diversity in the achievement of the organization goal.
To determine the roles of management in managing diversity in the organization.
To determine if employees custom, culture and values encourage creativity in the organization.

1. RESEARCH QUESTION

Does sender diversity have any ...

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